Order Processing

Timeframe: Orders are typically processed within 1-2 business days of placement.
Processing Hours: Monday-Friday, 9 AM - 3 PM CST. Orders placed after hours ship the next business day.
Exceptions: High volume or holidays may cause delays.

Domestic Shipping (USA)

International Shipping

International USPS First Class Mail (2-6 Weeks) $20.00
International USPS Priority Mail (8-15 Business Days)
Estimated $55.00 per Order, $1.00 per Item
Actual shipping cost will be determined before shipping
Any difference will be billed before shipping
Customer is responsible for all import taxes, duties, and fees.

Tracking & Notifications

Confirmation email sent upon order.
Shipping confirmation email with tracking number within 1 day of shipment.
Tracking may take 24-48 hours to activate.
International shipping tracking varies by country, so complete tracking information may not be available.

Lost or Damaged Packages

Damaged: Contact us at support@sweatgutr.com within 3 days with photos.
Lost: If tracking shows as delivered but not received, check common areas and neighbors. Please feel free to contact us if it is still missing after 3 days.

Contact Us

For issues, visit our Contact Us Page and include your order confirmation number.